Each instance of Inventory Base has a unique secure link, enabling you to share the maintenance URL with external users and tenants.
This feature is available with our Properties Pro module; please contact your account manager to learn more about Inventory Base Pro.
Choose from a variety of ways to share the report, including:
Add the link to all Inventory Base emails.
Adding a button to your emails.
Adding the link to your website.
Sending the link to tenants at the start of a tenancy.
URL Link on all Email Communication
In order for the external maintenance reporting link to be added to all your emails, the feature has to be activated on your account.
Navigate to Settings > General > Inspection Settings > Include Maintenance Link in Emails.
Once the feature is activates, all emails sent from Inventory Base, will include a link at the end of the report, prompting a user to raise an issue if they need help with their property.
Maintenance URL Link in Your Account
If you would like to add a button to your website or at the bottom of your emails, feel free to copy your unique external maintenance reporting link from Inventory Base, and paste it where needed.
Navigate to Properties > Actions > External Maintenance Reporting
Sending the External Maintenance Link to Tenants
Empower tenants to easily submit maintenance requests and report issues through a user-friendly link. This streamlined process ensures that all tickets are automatically logged onto the property on your Inventory Base dashboard, facilitating quicker responses and enhancing communication.
To send your tenant a link to file their issues, navigate to the Property's Info page on your dashboard.
Click on the pencil icon above your contacts.
Go to the Tenant contact you want to provide the action reporting link to, and click on the three dots >> click on Send External Tenant Link.
Your tenant will then receive an email with the unique reporting link.
