How Can I Confirm My Subscription Payment in InventoryBase?
Keeping track of your subscription payments is essential to ensuring uninterrupted access to InventoryBase. Below, we explain the steps you can take to confirm whether a payment has been successfully processed within the app.
Step 1: Check the 'Pay Invoice' Button
One of the quickest ways to confirm if your payment has gone through is to check if the 'Pay Invoice' button is still visible. If the button is no longer displayed, this indicates that your payment has been submitted successfully. To double-check, you can also log into your banking app to confirm if the amount has been charged to your card. Please note that the payment may take some time to process before it is fully reflected in your InventoryBase account.
Step 2: View Completed Payments in the Billing Section
For more detailed confirmation of your payment status, navigate to the Billing section in your InventoryBase account. This section provides a comprehensive list of all completed payments, along with their respective dates. By reviewing this section, you can verify the successful processing of your subscription payment.
Additional Tips
Always save transactional or email confirmations sent to your registered email address as additional proof of payment.
If the 'Pay Invoice' button is still visible or the Billing section does not reflect your payment, it may be best to contact InventoryBase support for further assistance.
By following these steps, you can ensure that your payments are successfully tracked and avoid any potential disruptions to your account.