How does the Microsoft Outlook Calendar integration work with InventoryBase, and how can I troubleshoot syncing issues?
Microsoft Outlook Calendar integration with InventoryBase allows you to streamline your scheduling by linking your inspections in InventoryBase to your Microsoft Calendar. This article explains how the integration works, highlights its limitations, and provides steps to troubleshoot syncing issues.
Overview of Microsoft Outlook Calendar Integration
The Microsoft Outlook Calendar integration in InventoryBase helps users manage their schedules more efficiently. When you enable this integration, inspections created in InventoryBase are automatically synced with your Microsoft Calendar.
Direction of Syncing Between InventoryBase and Outlook
It is important to note that the Microsoft Outlook Calendar integration is a one-way sync. This means that:
Only inspections created in InventoryBase are pushed to your connected Microsoft Calendar.
Events or appointments created in Microsoft Calendar do not sync back into InventoryBase.
This limitation ensures that InventoryBase retains control over inspection scheduling and management.
Steps to Address Missing Syncs
If inspections you have created in InventoryBase are not appearing in your Microsoft Outlook calendar, you can manually force a synchronization of existing inspections. Follow these steps:
Log in to your InventoryBase account.
Go to Settings > Integrations.
Scroll down to the Microsoft Outlook Calendar integration section.
Click the Force Sync Existing Inspections button.
This action will trigger a sync of previously created inspections to your Microsoft Calendar.
Following these steps should resolve most syncing issues. If your inspections still do not appear after forcing a sync, ensure that the integration is enabled correctly and that your Microsoft Calendar has been authorized in InventoryBase.
Related Topics
If you encounter further challenges or have additional questions, consider exploring:
Setting up calendar integrations in InventoryBase
Managing and editing inspections in InventoryBase
Common errors with third-party integrations