Tenant comments are a new feature in InventoryBase that allow your tenants to write their comments, notes and feedback directly on web-based reports without the need for scribbling written notes over a printed document.

To enable tenant comments, go to Settings on the top menu and click on the Report tab to view report settings.

Scroll down to Tenant Feedback and here you'll see an option to 'Allow tenant commenting on reports', toggle to Yes to enable. 

Note: Users on the Enterprise plan will be able to choose which specific report types enable tenant comments (ie. on Inventories and Check Ins only). 

When this is enabled, your web-based reports will display an additional column beside the condition column on all rooms and items.

Comments not removed before a Inspection is fully Closed will be copied through to the next report so that they can be seen by the Clerk at the next inspection.

Read this guide here to help tenants sign a report online and add their feedback. 

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