Integrating Inventory Base with PayProp UK allows for seamless synchronisation of inspection reports and rental payment data, providing property managers with a comprehensive view of property performance and tenant compliance. This integration streamlines communication, improves efficiency, and enhances overall property management by centralising key information and reducing manual data entry. The Inventory Base + PayProp integration also allows you to automatically sync issues raised during an inspection into the PayProp maintenance ticketing system.
What does this integration do?
Data that syncs from PayProp into Inventory Base:
Properties
Tenant contact information
Data that syncs from Inventory Base into PayProp:
PDF copy of the inspection report
Maintenance actions (if desired)
💡 Inventory Base also allows you to upload and store historic inspection reports to your property on your online dashboard.
How to connect your PayProp account to your Inventory Base account:
Navigate to the Settings tab at the top of your online dashboard >> click on Integrations >> scroll down to the PayProp integration:
2. Click on the green Connect PayProp button under the PayProp tab:
3. You will then be redirected to the PayProp login page to input your PayProp login details.
4. Once you enter your details and log into your PayProp profile, you will be notified that RadWeb is requesting access to PayProp:
5. Scroll down the page and click on Allow:
6. Once you click Allow, you will be redirected back to your Inventory Base integrations' page and you will see that your PayProp account has been linked:
7. You can manage the settings for this integration from this tab, i.e. if you would like new properties to sync through and/or when you want actions to be synced back to PayProp:
Once an inspection is marked as Complete on Inventory Base, a PDF copy of that report will automatically sync through to the property on PayProp. Any actions/issues that have been linked to the PayProp maintenance category will also automatically sync through to the PayProp maintenance ticketing system.
How to sync actions/issues through to the PayProp maintenance system
The Inventory Base + PayProp integration also allows you to automatically sync issues raised during an inspection into the PayProp maintenance ticketing system.
Navigate to the Settings tab at the top of your Inventory Base dashboard
Click on Actions.
Click on the inspection type under the first column >> select any action in the second column and you will see the PayProp Maintenance Category in the third column.
You will need to create the PayProp Maintenance Categories under the Actions for that specific inspection type so that issues/actions match in both Inventory Base and PayProp.
Example: If you have Plugs under the PayProp maintenance category, you will need to create Plugs under that inspection type's actions (second column).
Each issue/action listed under the PayProp Maintenance Category needs to match the Inventory Base issue/action in order for the data to sync back through to the PayProp Maintenance Ticketing System.