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Using the Transcription Service

Discover how to use the Inventory Base Transcription Service to transform your audio dictations into professionally typed reports, ready for editing and sign-off.

Adelle Naidoo avatar
Written by Adelle Naidoo
Updated this week

Inventory Base offers an optional Transcription module that allows you to send your dictated audio files directly to our in-house typing team. Your audio is professionally transcribed and returned to you fully typed within the Report Editor — ready for review, editing, and sign-off.

Enabling Transcription

To activate the Transcription Service:

  1. Click Settings from the top menu bar.

  2. Select the Transcription tab.

  3. Toggle Transcription ON.


Turnaround Times

Option

Return Time

Details

Same Day

6–12 hours from submission

Returned by evening if submitted in the morning, or by the next morning if submitted in the evening.

Next Day

24 hours from submission

Returned within approximately 24 hours of submitting the report.

3 Days

48 hours from submission

Returned within approximately 48 hours of submitting the report.

⚠️ Please Note: Turnaround times are estimates and may vary depending on overall transcription volume.


Submitting an Inspection for Transcription

When creating a new inspection:

  • On Step 2 of the Add Inspection page, choose whether to send the report to:

    • The Inventory Base Transcription Service, or

    • Your own assigned Typist

ℹ️ If you don’t select a typist during setup, you can assign one later.

Assigning or Changing a Typist

To assign or update a typist:

  1. Open the inspection.

  2. Go to the Inspection Info screen.

  3. Click the cog icon next to Typist: Unassigned.

  4. Select your preferred typist from the pop-up window.


Workflow & Notifications

Once you mark the inspection as Complete with a typist assigned:

  • The inspection moves to the Processing stage.

  • The transcription team types your report.

  • The inspection then progresses to Review once completed.

You’ll be notified via:

  • Your Dashboard

  • Email notification


Reviewing & Finalising the Report

When the inspection reaches Review, you can:

  • Edit or amend text

  • Upload or rearrange photos

  • Make final adjustments

  • Complete and share the report

If further amendments are required after review, you can select Re-submit for Processing and provide feedback for the transcription team.


Billing & Charges

Transcription is billed per audio minute, based on your selected turnaround time.

  • Charges accumulate daily.

  • Fees are grouped monthly (up to 30 days since your last billing cycle).

To view your transcription charges:

  1. Click Settings.

  2. Open the Transcription tab.

  3. Review your accumulated monthly fees.

Transcription rates start from £0.35 per audio minute.


Transcription Pricing

Pricing depends on the format submitted (Audio or PDF) and the turnaround time selected.

📄 Transcription from PDF

Turnaround Time

Price (Up to 40 Pages)

Additional Pages (Over 40)

48 Hours

£5.00

5p per page

24 Hours

£7.50

7.5p per page

6–12 Hours

£10.00

10p per page

✔ Flat rate applies up to 40 pages.
✔ Additional pages are charged at the stated per-page rate.

🎙 Transcription from Audio

Pricing is based on the total audio minutes transcribed and the turnaround time selected.

Turnaround Time

Cost Per Audio Minute

Low Priority / 72 Hours

35p per minute

Next Day / 24 Hours

45p per minute

Same Day / 6–12 Hours

60p per minute

ℹ️ We charge a flat rate on the total audio minutes transcribed.

For example:
A 20-minute dictation at the 72-hour turnaround would cost £7.00 to return a fully typed report.

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