If you’re experiencing slow performance, unexpected loading errors, or layout issues when using the InventoryBase web portal, clearing your browser cookies and cache may resolve the problem.
When you browse the web, your browser stores information such as site preferences, images, and temporary data. Over time, this data can become outdated or corrupted, affecting system speed and how pages display.
💡 👉 Click here to clear your cookies automatically.
Why Clearing Cookies Helps
Cookies and cache files are designed to make websites load faster, but they can also slow down performance if they:
Store outdated information from previous sessions
Become corrupted or conflict with updated web data
Retain too much temporary storage over time
Clearing them regularly helps ensure InventoryBase runs smoothly and displays the latest updates correctly.
Common Causes of Slowness
Cause | Description |
Corrupted Cookies | Damaged or outdated cookies can prevent pages from loading correctly. |
Large Cache Files | Old temporary files may slow browser performance. |
Session Data Build-up | Prolonged sessions can create inefficiencies or timeout issues. |
Quick Option – Clear Cookies Instantly
You can use the built-in link to instantly clear cookies for your InventoryBase session:
Platform Type | Link Example | Notes |
Standard InventoryBase users | Works for all users logging in through the standard InventoryBase domain. | |
White Label domains | e.g. | Replace the domain with your company’s White Label site before “/clearcookies”. |
💡 Tip: After visiting the link, refresh or restart your browser to apply changes.
How to Clear Cookies Manually
Follow these general steps — exact names may differ slightly by browser:
Open your browser’s Settings or Preferences.
Go to Privacy, History, or Security settings.
Select Clear browsing data or Cookies and other site data.
Choose the time range:
Last 24 hours (for minor fixes), or
All time (for full cleanup).
Confirm to clear cookies.
Once complete, refresh or restart your browser, then log back into InventoryBase.
Recommended Next Step: Clear Your Cache
Cached files help pages load faster, but too much saved data can slow your system down.
Clearing cache can:
Free up storage
Improve page loading times
Fix display issues
To clear your cache:
Follow the same steps as above, selecting the option for Cached images and files.
Browser-Specific Instructions
Click below for detailed steps by browser:
After Clearing
Once your cookies and cache are cleared:
Restart your browser.
Log back into InventoryBase.
Test if performance and loading have improved.
If you still experience issues, please contact Inventory Base Support for further assistance.