We have a client who has asked if it is possible to produce an Inventory report at the start of the tenancy, and then at the end of the tenancy that exact report is produced again but with an additional column that states the condition at check out with supporting photos? is this something the system can do, they feel that to be able to see comments from both check in and check out on one report will be much easier for her and her tenants0 votes
Once a tenant has moved in, checked the inventory and done any amendments, to be able to add a signature to this before it is closed would close any questions in the future should there be any disputes. Can this be added to the inventory? Possibly to be singed by tenant and by the agent/landlord to confirm they have received and accepted their changes.1 vote
It would be great if I could take a selection of photos (ie when taking different angles for general room shots) and then 'add all'. Selecting 'use camera' then 'use photo' then 'use camera' again for each individual photo is quite time consuming.12 votes
This is available in v 5 of the App
Save a copy of photos taken to the phone (android) for backup &/or download all photos for a report from web app
I believe on an iphone the images are also saved in Camera Roll, but not yet on android. this would be a great feature as we keep a backup copy of all photos in a report and the current way of saving them from android is not reliable.has to be before sync and through 3rd party app to access system folders. Alternative would be option to download the photos relating to the report from desktop.6 votes
This is now available in v 5 of the app
A clerk has mis-spelled an address, we have correct this on the 'property' but this does not populate on the inventory report (which is still open?1 vote
The address will update across all the inspections for the property but any PDFs you’ve already downloaded will need to be refreshed to show the updated address.
You can either re-open and re-complete the inspection to refresh the PDF, or contact firstname.lastname@example.org and let us know which addresses you need help with
Enable a clerk to highlight issues and assign photographs when preparing a report and provide an observation summary page as part of the final report.4 votes
You can use the Schedule of Condition/Overview block to add this in, or add it to your Notes page/tab
Hi, if I send an email, is there a ''sent items'' area, and can I view that email at a later date i.e. is there any records of emailed activity? Thanks Andy1 vote
Yes Andy – you should see a ‘Share Activity’ tab on the inspection – that will show you who the report was sent to, when, and when they opened it.
We include the EPC info in our reports so would like a direct and automatic link from the PDF to the Governments EPC register so that tenants can access the EPC (or not!) if the landlord / managing agent does not provide the info3 votes
If you add this URL to your Notes section, it will automatically appear as a hyperlink on the final report.
When adding appliance serial numbers and info to the manuals option field enable a web link to the manuals PDF so that tenants can access the info if manuals have not been provided by the landlord / managing agent3 votes
We now automatically replace URLs with clickable links on Manuals so you can paste a link to a PDF for example
Change the email template sent to tenants to state that the report has now been signed and comments shared with all relevant parties and that there is no need for any further action on their part3 votes
You can now add your covering note, stored as default for automatically sent reports or entered at the time of sharing
Include an instruction in the email that is sent to tenants, outlining what the report is (based on the type of report selected) its purpose, and a clear and concise instruction on what their next steps should be (i.e. read through the report, comment if they feel necessary and sign within 'X' number of days as chosen by the clerk - after which time no response is considered as approval to enable the report to be closed)4 votes
You could always do this from the final online report by clicking the Share button.
Now we’ve made it possible to do this right from the InventoryBase window. Once a report is marked Complete, click on the dropdown/down-arrow button to the right of ‘View Report’ and click ‘Share’
A dialog box will appear to type email addresses of recipients with a cover message
Show photographs below each item in the report20 votes
This is now available by selecting ‘After each item’ within your report/photo options
Can we add a forwarding address section to the check out
Can we add the utility companies used to the check out too1 vote
You can add details like Utility Companies to the/a Checklist or Schedule of Condition item… same with the tenant address, however we also have a field for the Tenant to enter a forwarding address when signing online
Sure we can. Have you tried going to Forgot Password to reset it? If no luck there, send us an email to email@example.com with your registered email address and we’ll be happy to help.
it would be beneficial if once inspections are set as completed the app would then allow you to send the report as a PDF via email. At present we have to come back to the desktop site, PDF the document, save and email.7 votes
If you setup your clients and any contacts (landlords/tenants) whom should receive the report once its complete, InventoryBase will send the report to them automatically once you upload the report from your app and they can download the PDF themselves.
How can we change the email address on our account1 vote
When editing a report on the PC after syncing the App, need the ability to change a room name.1 vote
As long as this room isn’t protected from a previous report, you can still change the room name on the online report editor after syncing from your App.
Hi, In the app it is showing as update available and has done fro some time now. It looks as though we are running v2.2
There is no update available in the app store under updates. When i have looked at the app in the app store I can see that it is running v4.
We really need to get it updated as it is glitchy and therefore causing us problems1 vote
You need to install the one you find on the App Store, v4 (dark icon), and delete the one that you currently have (with a white icon)
Further updates will come through normally via the Updates list once the new App is installed
On a check-out report the only way to show fair, wear and tear is by recording it as an 'action required' which it is not and marking responsibility as miscellaneous. A new field heading of 'fair wear and tear' is required with just ref and comments columns. Miscellaneous responsibilities is a contradiction as by definition responsibility should be by the individual ie tenant or landlord1 vote
This has never really been an ‘Action’ per se, it’s more of an observation which could be recorded alongside the condition.
As a tip – you can bold and italicise words inline within the description and condition fields if you wanted to emphasise parts of the text… or if you really want to add it as an ‘Action’ just type it into the custom action text field below the 3 default options.
On the printed inventory there used to be a dotted line where the tenant could sign every page of the report, where has it done? Can it be reinstated please?1 vote
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