General Support Forum

Welcome to the InventoryBase forum. We’d like our customers to use this forum as a medium to voice your opinions and feedback on using the software, to make InventoryBase better for all of you, day in, day out.

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  1. Introduce a Subscription Between Business & Enterprise

    The only extra feature I would like at the moment from the Enterprise level is the ability to customise and brand our reports. As we are still growing we really don't need all of the other additional features and storage but an eye catching and branded report would be brilliant. Perhaps introduce a level in between Business and Enterprise? The difference in £50 per month and £200 for needing only this feature is just too much but I would gladly pay something in between for branded reports.

    49 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Setup a transcription service

      Setup a service where clerks recording and detailing inventories via a dictaphone can upload their recording for transcription straight into InventoryBase's report tool

      36 votes
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        3 comments  ·  Clerks  ·  Flag idea as inappropriate…  ·  Admin →

        You can now enable our built-in transcription service by clicking Settings and then toggle on the Transcription module.

        Every time you add an inspection you’ll be able to select if you want it dictated, which will add an extra ‘Processing’ step to your report workflow.

        Once submitted to the typing team, you’ll get a notification and email to alert you when it’s ready to review before sending on.

        Any questions email support@inventorybase.com

      • Add an 'Apply to..' function

        It would be handy if there was a way to apply a condition or description to multiple items/rooms in one go. For instance if every wall in the property was 'White emulsion' it would save time if you could click 'Apply to..' and then have a tick list of the rooms (and items in that room) that it applies to.

        34 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • 28 votes
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            completed  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
          • Improve Interim Inspections

            We're going to build new options and features to produce better interim/periodic inspections... and we'd love to hear your feedback.

            24 votes
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              3 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

              Now when you select Interim Inspections, you’ll be able to change the template option to create a separate report that doesn’t pull in the previous report or affect a subsequent report – so individual standalone inspections are now possible using this new Interim Inspection option.

              Let us know your thoughts!

            • Show photographs below each item in the report

              Show photographs below each item in the report

              20 votes
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                5 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
              • Date stamp on photos

                Date stamp on photos, this is already captured by the i-devices you just need to enable it to show when they are uploaded.

                19 votes
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                  6 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                • New report - Existing property

                  When starting a new report for an existing property, i'd like to be able to choose which previous report to use not just automatically use the last report. i.e if the last report was a Check out and I now need to do an updated inventory, I want to be able to use the info from the last inventory.

                  13 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Taking and adding more than one photo at a time

                    It would be great if I could take a selection of photos (ie when taking different angles for general room shots) and then 'add all'. Selecting 'use camera' then 'use photo' then 'use camera' again for each individual photo is quite time consuming.

                    12 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Improve copy facility in the app

                      allow existing information and items to be overwritten. Presently if you copy an item it adds this to a report without the facility to overwrite the existing item.

                      12 votes
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                        completed  ·  0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                      • add a function to block certain times or days as busy so clients can't book jobs for days you don't work on the online portal

                        There are some days or times we are unavailable to work and it would be useful to have the ability to block these times or dates as busy on the calendar so that clients using the online portal can see clearly the availability and don't attempt to book tasks into unavailable days.

                        11 votes
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                          4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Include an Addenda Facility

                          Add the option to include an Addenda for instances whereby notes/comments need to be added to a Check In once it has been completed.I often find this to be the case. It would be great to be able to incorporate additional comments, like tenant commenting, but from the clerk.

                          11 votes
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                            completed  ·  1 comment  ·  Clerks  ·  Flag idea as inappropriate…  ·  Admin →
                          • Creating a template from an existing property

                            It would be very beneficial if you could create a template from an existing property.

                            10 votes
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                              4 comments  ·  Clerks  ·  Flag idea as inappropriate…  ·  Admin →

                              This is now available. Instead of creating a template from a property, you can copy another property’s report structure into a new report, which will copy the rooms, items, descriptions and order from the other property to the new report.

                              Access this option from the Load Template button before any rooms are added to a new report.

                            • Ability to copy items and their descriptions to multiple rooms

                              At the moment you can only copy items to rooms individually and then repeat the process if you want to add to more rooms. It would save a great deal of time if you had the option to select all rooms or the ability to copy to multiple rooms in one action. Could the also be extended into the app which at present you can not copy items at all ?

                              8 votes
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                                4 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                              • PDF from app

                                it would be beneficial if once inspections are set as completed the app would then allow you to send the report as a PDF via email. At present we have to come back to the desktop site, PDF the document, save and email.

                                7 votes
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                                  0 comments  ·  Clerks  ·  Flag idea as inappropriate…  ·  Admin →

                                  If you setup your clients and any contacts (landlords/tenants) whom should receive the report once its complete, InventoryBase will send the report to them automatically once you upload the report from your app and they can download the PDF themselves.

                                • Enable visual alerts to be set to completed jobs only so clients are alerted for completed tasks only

                                  All clients are really bothered about is when a report is ready for review so if the alert popped up only for completed tasks or had an option to select this function then they would know that each alert was to say it is a completed job to read instead of clicking back and forth for every update just incase its a report completion

                                  6 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Save a copy of photos taken to the phone (android) for backup &/or download all photos for a report from web app

                                    I believe on an iphone the images are also saved in Camera Roll, but not yet on android. this would be a great feature as we keep a backup copy of all photos in a report and the current way of saving them from android is not reliable.has to be before sync and through 3rd party app to access system folders. Alternative would be option to download the photos relating to the report from desktop.

                                    6 votes
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                                      0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow photographs to be reassigned whilst still in the main body of the report

                                      By allowing the photographs to be edited whilst viewing the text area of the online report it will be quicker and lessen the likelihood of mistakes and or having to constantly go back and forth from the upload tab

                                      6 votes
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                                        0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Remember Conditions and Descriptions we've used before

                                        It would be good if I enter certain conditions against Items in a report, it would remember those conditions for next time I want to use them in other reports, rather than me having to type common ones each time

                                        6 votes
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                                          completed  ·  2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow multiple picture uploads for each room/item/condition

                                          I need to be able to assign more than one picture to a condition, for example different angles and distances

                                          6 votes
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                                            1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
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