General Support Forum

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  1. Action items in Check out reports

    Many agents want to see the' Action' lists near the front of the report so they can get a quick feel for the condition of the property on check out.
    Can this be an option to place it, just like the rooms?

    4 votes
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      0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    • Add digital signatures to the Inventory

      Once a tenant has moved in, checked the inventory and done any amendments, to be able to add a signature to this before it is closed would close any questions in the future should there be any disputes. Can this be added to the inventory? Possibly to be singed by tenant and by the agent/landlord to confirm they have received and accepted their changes.

      1 vote
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        0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
      • Taking and adding more than one photo at a time

        It would be great if I could take a selection of photos (ie when taking different angles for general room shots) and then 'add all'. Selecting 'use camera' then 'use photo' then 'use camera' again for each individual photo is quite time consuming.

        12 votes
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          planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow tenants to add photos

          Many tenants like to submit their own photos as evidence at check-in. It would be useful if they could add them to the report, as well as their own comments. At the moment I get e-mailed lots of photographs, which I have to save somewhere on my computer. It would be great if these could be integrated into the report.

          1 vote
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            0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
          • Forgot Password

            Can you please send an email with a new password, as I can't logon

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Re-enable entry to dictionary when typing live reports

              This function is no longer available. For new users who will not have substantially set up their own library terms it is a real show stopper.

              8 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Make the Declaration start on a new page at the end of the report

                ...when the 1 room per page option is switched off. Sometimes it splits into 2 and doesn't look too good for agents when tenants come to sign.

                4 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Save a copy of photos taken to the phone (android) for backup &/or download all photos for a report from web app

                  I believe on an iphone the images are also saved in Camera Roll, but not yet on android. this would be a great feature as we keep a backup copy of all photos in a report and the current way of saving them from android is not reliable.has to be before sync and through 3rd party app to access system folders. Alternative would be option to download the photos relating to the report from desktop.

                  6 votes
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                    planned  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                  • Move overall pictures for rooms

                    Move overall pictures of rooms to the top of the app rather than having to scroll down to the end of the template 'in app'

                    7 votes
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                      under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add an 'all purpose' field block

                      Add a new field block for 'important information to note' so that it doesn't include tenant comments field if the option is enabled

                      5 votes
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                        under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • New report - Existing property

                        When starting a new report for an existing property, i'd like to be able to choose which previous report to use not just automatically use the last report. i.e if the last report was a Check out and I now need to do an updated inventory, I want to be able to use the info from the last inventory.

                        9 votes
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Change email template

                          Change the email template sent to tenants to state that the report has now been signed and comments shared with all relevant parties and that there is no need for any further action on their part

                          3 votes
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                            under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow adding more than one photo at a time (Choose from Gallery)

                            It would be huge time saver to be able to add multiple photos to a room by choosing from the Gallery in the app.

                            18 votes
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                              under review  ·  0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                            • Show photographs below each item in the report

                              Show photographs below each item in the report

                              20 votes
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                                planned  ·  5 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                              • Enable the manager to move templates up or down in settings

                                Enable the manager to move any templates up or down in settings so that the manager can sort the templates into whatever order they prefer, rather than in the order that the template was created.

                                6 votes
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                                  under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • PDF from app

                                  it would be beneficial if once inspections are set as completed the app would then allow you to send the report as a PDF via email. At present we have to come back to the desktop site, PDF the document, save and email.

                                  7 votes
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                                    0 comments  ·  Clerks  ·  Flag idea as inappropriate…  ·  Admin →

                                    Sharing from the App is a planned feature, however just for the sake of mentioning it – you can access the web system in your phone/tablet’s browser to be able to share it with the end recipients.

                                  • Most recent first

                                    Could we have a sort option for the properties are listed? They are currently in chronological order, but it would be useful to have a sort option for 'most recent' property/job first.

                                    3 votes
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                                      under review  ·  0 comments  ·  Tasks  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Room ordering

                                      Could we please revert back to the original way of ordering the rooms via a separate page rather than dragging them up or down

                                      14 votes
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                                        under review  ·  1 comment  ·  Clerks  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Open up a forum to allow knowledge share

                                        Create a forum where users can share best practice; provide information on various topics and new initiatives and troubleshoot in lieu of contacting support for minor everyday issues

                                        25 votes
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                                          planned  ·  2 comments  ·  Clerks  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Edit photos

                                          Some photos taken using iPads are dark and I edit the brightness in my photos but would be easier to do on report

                                          21 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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