General Support Forum

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  1. Highlight Check out comments

    When typing the Check outs, if would be really helpful for the check out comments to be in Red or Bold, so that I can see what I have added - if I leave the previous comments from the check in on the edit page - I loose what comments i have added and have to keep "viewing" the report to see what it looks like!

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Comparison Photos between check out and check in

      When carrying out a Check out, the original photographs are on the report for guidance - Could we leave them to be able to show the differences from check out to check in? It would be very useful when the property is in a bad state, to be able to have the photos side by side. I know that these can be added manually, but if we are able to use the ones that are already saved on the report it would save so much time!

      1 vote
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        planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Able to do a markup when a photo is taken

        On the app when taking photos it would be useful to be able to do "markup". Photos aren't always clear, if you could add a red circle around what your trying to show in the photo it would be great.

        7 votes
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          0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
        • Promote to landlords flyer.

          When you got to a landlord meeting it would be good to take a generic flyer to promote using a fantastic product to carry out inventories and inspection, detailing some of the great features IB has to offer and why it would benefit the landlord signing with our agency.

          Examples would include.
          - Full detailed inspections sent to landlords email inc pictures.
          - Inventory software that could help come to a deposit dispute.

          4 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Copying template from existing property

            It would be useful when setting up a new report and using the template of an existing property, the conditions do not get copied over - only the items & descriptions. This would make sure the clerks are checking the conditions properly on a new property as they could get missed as the rows will already be filled. This would be useful when attending a new property in the same street/block of flats. Alternatively using a 'Copy conditions' check button could be a feature in case you do want all the conditions from the previous property

            4 votes
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              planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • can copy individual items from rooms

              t would be great if we could copy items from the room that you are in. for example, if you are in the kitchen, you could press copy from dining room for individual items (eg door) i have seen that you can do this the other way round (eg copy from the dining room to the kitchen) but it means going backwards and forwards

              4 votes
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                0 comments  ·  Clerks  ·  Flag idea as inappropriate…  ·  Admin →
              • Relating decriptions to items

                When setting up the dictionary with descriptions it would be helpful if you could relate to which item the description is for. e.g. all descriptions for doors could be related to the item doors and then when using the app you would only have to choose from these options. Would save a lot of time.

                5 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Dictation per item

                  Have a dictation icon next to each item so you can quickly dictate per item as the record button option is located in an awkward position on the app would make life so easier if it was available on each item

                  6 votes
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                    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                  • On the app "Report" screen - Highlight a room a different colour once a room is completed

                    On the app "Report" screen - Highlight a room a different colour once a room is completed

                    1 vote
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                      planned  ·  0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                    • 'Select all' function when copying contents from one room to another & over-writing

                      When copying contents from one room to the other, there should be a 'select all' function for overwriting rather than going through and checking each box.

                      7 votes
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                        planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow tenants to add photos

                        Many tenants like to submit their own photos as evidence at check-in. It would be useful if they could add them to the report, as well as their own comments. At the moment I get e-mailed lots of photographs, which I have to save somewhere on my computer. It would be great if these could be integrated into the report.

                        4 votes
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                          planned  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                        • Re-enable entry to dictionary when typing live reports

                          This function is no longer available. For new users who will not have substantially set up their own library terms it is a real show stopper.

                          14 votes
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                            planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Move overall pictures for rooms

                            Move overall pictures of rooms to the top of the app rather than having to scroll down to the end of the template 'in app'

                            8 votes
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                              under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add an 'all purpose' field block

                              Add a new field block for 'important information to note' so that it doesn't include tenant comments field if the option is enabled

                              5 votes
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                                under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow adding more than one photo at a time (Choose from Gallery)

                                It would be huge time saver to be able to add multiple photos to a room by choosing from the Gallery in the app.

                                30 votes
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                                  0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                                • Most recent first

                                  Could we have a sort option for the properties are listed? They are currently in chronological order, but it would be useful to have a sort option for 'most recent' property/job first.

                                  5 votes
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                                    under review  ·  0 comments  ·  Tasks  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Open up a forum to allow knowledge share

                                    Create a forum where users can share best practice; provide information on various topics and new initiatives and troubleshoot in lieu of contacting support for minor everyday issues

                                    28 votes
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                                      planned  ·  2 comments  ·  Clerks  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Edit photos

                                      Some photos taken using iPads are dark and I edit the brightness in my photos but would be easier to do on report

                                      29 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Copy an item multiple times

                                        I often find I need to copy an item or room more than once. It would save an awful lot of time to be able to select the number of copies you require. For example there may be 4 similar/identical wall units. It would be useful to copy 1 unit x 3 rather than doing it three times. Same applies to rooms, for example bedrooms.

                                        20 votes
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                                          under review  ·  0 comments  ·  Clerks  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Alternate Currency

                                          As mentioned previously we manage a portfolio of properties overseas for English clients. We invoice in Euros. It would be great to have (at account level) the facility to select currency option.

                                          3 votes
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                                            0 comments  ·  Properties  ·  Flag idea as inappropriate…  ·  Admin →
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